Extended warranty repairs — we handle the claim.
Have an extended warranty or vehicle service contract? Bring the car to us: we diagnose, send the claim and photos to the administrator and repair once it's approved.
- Free computer scan**
- Written estimate before any work
- 24-month / 24,000-mile warranty†
- Se habla español
Extended Warranty Repairs at NewGen Auto Repair
Extended warranties (vehicle service contracts) let you choose a licensed repair shop. We work with warranty companies every day and know what documentation they need to approve a claim.
We diagnose the problem, send the claim with photos and the estimate, and talk to the administrator. Once the repair is approved, we fix the car. You pay only your contract deductible and anything the contract doesn't cover — we tell you that amount before we start.
Bring your contract number or the warranty company's contact information when you drop off the car.
What's included
- Diagnosis and documentation for the claim
- Claim filed with the warranty administrator
- Photos and inspection for the adjuster if requested
- Repair after approval
- You pay only your deductible and non-covered items
- Engine, transmission, A/C, electrical and more
Other services
Brake RepairOil Change & MaintenanceA/C RepairCheck Engine LightEngine RepairTransmission RepairElectrical & BatteryCollision Repair
- Send a few photos of the damage — 2 minutes
- We reply the same day during shop hours
- We handle the claim with your insurance
Extended Warranty Repair FAQ
Can I use any shop with my extended warranty?
Most vehicle service contracts let you choose any licensed repair facility. Check your contract or give us the details and we'll confirm.
How long does warranty approval take?
It depends on the warranty company — often 1–3 business days, longer if they send an inspector. We follow up so it doesn't stall.
What do I pay?
Your contract deductible plus anything the contract doesn't cover. We tell you the amount in writing before the repair starts.
5.0 on Google
“They helped me after my accident, worked with the insurance claim, and the car came out looking excellent.”
“I recently had my BMW 528i serviced at NewGen Auto Repair — one of the best experiences I've had with an auto repair shop in Orange County.”
“Professional and honest auto body shop. Great paint quality, excellent customer service, and very helpful with insurance claims from start to finish.”
“I had some issues with electric and my air suspension wasn't holding air — finally got it fixed very professionally.”
“They prepared my car for a long road trip and checked everything carefully. Professional, fast, and very helpful.”
“Great people, quick and efficient. They guided me through the whole process.”
Visit our shop in Santa Ana
818 E Walnut St, Santa Ana, CA 92701. Free estimates — walk in during shop hours or send photos online.
Visit the shop
- Address
- 818 E Walnut St, Santa Ana, CA 92701
- Phone
- (820) 888-2888
- Mon – Fri
- 9 AM – 6 PM
- Saturday
- 10 AM – 4 PM
- Sunday
- Closed
- Accident help & towing
- 24/7
*Deductible assistance of up to $1,000 is available only on insurance claims where your insurance company has approved a repair amount of $8,000 or more and the repair is performed in accordance with that insurer-approved estimate (California Penal Code § 551(b)). We never increase a repair estimate to cover a deductible. Not available on customer-pay repairs. Ask us for details before your repair begins.
**Free computer diagnostic scan: we read and explain your vehicle's trouble codes at no charge, no purchase required. If the problem needs in-depth testing (labor), we give you a written estimate and get your approval before any paid work, as California law requires.
†Warranty: limited lifetime warranty on our collision, body and paint workmanship for as long as you own the vehicle; 24 months / 24,000 miles (whichever comes first) on mechanical repairs, parts and labor. Not covered: normal wear, new damage, abuse or neglect, rust or chips from road debris, and customer-supplied parts. Warranty terms are written on your invoice.
‡Accident towing: you pay nothing out of pocket when you have collision coverage or the other driver is at fault — we pay the tow and bill the insurance company. If no insurance covers the tow, we tell you the price before the truck is sent.