SMS Terms

Last updated: October 22, 2026.

Program

NewGen Auto Repair (818 E Walnut St, Santa Ana, CA 92701) sends text messages to customers who ask for them: estimate ready, repair status updates, insurance claim updates (for example, adjuster approval or supplement), appointment reminders and vehicle pickup notices. We do not send marketing texts through this program.

How you sign up

You opt in by checking the SMS box on the estimate form at newgenautorepair.com, or by telling our service advisor in person or by phone that you want text updates (we note it on your repair order). Consent is not a condition of any purchase or service.

Frequency and cost

Message frequency varies with your repair, usually 1–10 messages per repair. Message and data rates may apply.

Opt out and help

Reply STOP to any message to stop receiving texts; we will send one confirmation and then no more messages. Reply HELP for help, or call (820) 888-2888 or email info@newgenautorepair.com.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. See our Privacy policy.

Carriers

Wireless carriers are not liable for delayed or undelivered messages.