Emergency Response
24/7 Towing
Accidents don’t wait for business hours, and neither do we. One call gets a tow truck moving — day or night — straight to our shop, where your free estimate starts the moment you arrive.
Open 24/7
Day or night — towing and drop-off anytime.
All Insurance Welcome
Any carrier, any policy — we file and follow up.
No Deductible
We absorb the cost so you don't pay out of pocket.
Why It Matters
The first hour after an accident matters more than people realize.
A damaged vehicle left on the roadside or in an unfamiliar lot is at risk — for further damage, theft, or towing fees from a company you didn’t choose. Getting your car somewhere safe, fast, with a shop you trust, changes everything that happens next.
What We Check
24/7 phone dispatch, no hold music
Flatbed towing for collision-damaged vehicles
Direct delivery to our secure shop lot
On-site insurance documentation support
No towing fee when repaired with us
Free estimate. Quality repairs. Trusted service.
818 E Walnut St, Santa Ana, CA 92701
(820) 888-2888
What's Included
Every 24/7 Towing
comes standard with:
Round-the-Clock Dispatch
A real person answers, any hour, any day, including holidays.
Flatbed Towing
Damaged vehicles are transported flat, not dragged, to avoid further damage.
Direct-to-Shop Delivery
Your car goes straight to a secure lot, not a random impound yard.
On-Scene Documentation
Our driver helps photograph the scene for your insurance claim.
Real Results
Before & after.
Questions
24/7 Towing FAQ
What areas do you tow from?
We dispatch throughout Santa Ana and the surrounding Orange County area — call to confirm coverage for your location.
Is towing really free?
Yes, when you bring your vehicle to NewGen for the repair, there’s no towing charge.
What if it's the middle of the night?
Our dispatch line runs 24/7 — there’s no after-hours surcharge or “emergency only” line. Just call.
Can your driver help with documentation for my insurance claim?
Yes, our drivers can photograph the vehicle and scene on pickup, which we forward directly to support your claim.